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Guidelines

  • To rate the following services that you received during your visit kindly tick in the box that represents your opinion. In case you did not receive any particular service; skip to the next question.
  • For rating Fair and below; we request you to give your suggestion for improvement.
  • Excellent
  • Good
  • Fair
  • Average
  • Poor
A. Admission
Guidance & support provided in completing paper work & formalities for admission.
Courtesy and friendliness of admission staff.
Time taken to complete admission process.
B. Doctor
Clarity provided about your condition and line of treatment.
Care & attention (in terms of regular visit & time spent)
Doctor's efforts to include you in the decision about your treatment.
C. Nursing care
Courtesy & friendliness of Nursing Staff.
Care & attention (in terms of Medication).
Response to your needs.
Respect for privacy and dignity.
D. Diagnostics

Courtesy & friendliness of Staff. Clarity of Instructions.

Pathology (Blood Collection)
Radiology (X ray, Sonography/ mammo, CT Scan, MRI, etc.)
Cardiology (ECG, Stress test, 2D Echo, etc)
Nuclear Dept. (Bone Scan, Liver Scan, Pet—CT, etc)
E. Time taken for Test & Investigation
Radiology (X ray, Sonography/ mammo, CT Scan, MRI, etc.)
Cardiology (ECG, Stress test, 2D Echo, etc)
Nuclear Dept. (Bone Scan, Liver Scan, Pet—CT, etc)
F. Food Services
Quality of food & Beverage served.
Variety of food served.
Promptness of service.
Information & guidance provided by dietitian regarding your diet.
G. Housekeeping
Cleanliness of the room, toilet & Linen.
Response to your needs.
Courtesy & helpfulness of the Housekeeping staff.
H. Security
Courtesy of the security guards.
Professionalism of security guards.
I. Billing
Billing counseling (in terms of explanation of charges/ bills)
Promptness of billing process.
Courtesy & helpfulness of the billing staff.
J. Discharge
Promptness of discharge process.
Discharge counseling (In terms of Post discharge care & follow up)
Convenience of discharge process.
How would you rate your overall experience atlakshmana Hospital.

I hereby give my consent to the hospital for publishing/ producing/ utilizing my feedback for service improvement/ promotion/ advertisement purpose.

It was a pleasure caring for you. Get well soon.


QUICK LINKS

General Medicine
Cardiology
Laparoscopic Surgery
Diabetology
Orthopedics and Traumatology
Ophthalmology
Physical medicine and Rehabilitation
pulmonolgy
Neurology
Nephrology
Gastroenterology
Plastic Surgery
Dermatology
ENT Surgery
Paediatric surgery
Dental and Maxillo Facial Surgery
Surgical Oncology
Obstetrics and Gynaecology
Vascular Surgery
Accidental and Emergency Care
Radiology

CONTACT US

23, Tirupparankunram Road, Pykara, Madurai, Tamil Nadu 625004.

Phone :+91 452 237 1369
Mobile :737 307 2110, 737 307 2101
Emergency & DR'S Appoint:+91 852 636 6666
Email :lakshmanahospital@gmail.com